Phone: +44 131 618 0513 (International)
Returns and exchanges
If for any reason your order did not fit, you can return the purchase any time during the year!

If the item you received does not fit you, you have 365 days to return it to our warehouse. When the parcel is delivered to our warehouse and it is in a proper condition, we will return the money for the purchase to your bank account.

 

The returned item should be in the same condition in which you received it from our warehouse, including packaging and label intact. It should have no signs of wear or damage. Use only the special return form that is included in your parcel. Also note that the address of the return depends on the country where you live.

Address for return:

Russia
Address: Moscow 123007, Magistralniy pereulok 1/3109
Telephone: 7903-790-20-80

 

If you have any questions, please, contact our Customer Service.

If the color or size did not fit

Also you can exchange the item for a different size or color. To do this, mention in the return form which color and size you want. Return products that you want to exchange to our warehouse. Follow the procedure of return described above.

 

If you have any questions or need any assistance, please contact us.
International: + 44 131 618 05 13
Email: support@calcano.com
Or contact our operator in Online Chat.